Our Reception and Office Staff

Our reception and office staff is made up of both full and part time staff who have vast experience in customer service.  At reception they deal with many of your enquiries both face to face and over the phone. They are responsible for co-ordinating the appointments, surgery bookings and patient admissions and making sure that your visit is smooth and trouble free. They are also delighted to deal with any enquiries you may have regarding the best care of your pet. They also, together with our nursing team, deal with admissions to and management of our cattery.

Our team will also advise you in regard to pet insurance choices and in processing any claims you may have for your pet.